Can't acces to Mojang account or Minecraft

Hi,

I recently wanted to play with my brother and a problem has occured ... No mater how many times my brother tries to reset his password, he can't get access to his Mojang account and connect to Minecraft in the mean time ... Please, help me, and help him !

Thank you for your help.

Sorry, don't mind this post, it's a missclick ... My bad ...