BDS-10863Minecraft in Amazon AppStore not able to create new worlds
I purchased Minecraft in the Amazon App Store on both of my kids' Kindle Fire HD 8 tablets (8th generation) with the latest version of FireOS installed (7.3.1.7) on Christmas Day and unfortunately there is an issue on both tablets. When I create a new world, I get an error that says it can't create new world. I have tried freeing space and uninstalling and reinstalling but I still get the same error. Any tips or feedback would be appreciated.
Environment
FireOS 7.3.1.7
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Resolution: Unresolved → Duplicate
Thank you for your report!
We're actually already tracking this issue at
MCPE-107503, so I will resolve and link this ticket as a duplicate.You may be able to fix this issue by allowing "Contacts and Storage" for Minecraft. To toggle this setting, navigate to
Settings > Manage Storage > Internal Storage > Apps & Games > Minecraft > Permissions
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki