I lost my skin packs
Hello and thank you for the time to read this. My skin packs, ones I bought with my money are gone. I had 23 skin packs, a bunch of texture packs and world packs etc etc. I need help getting them back please
Environment
Bedrock, Xbox One, v1.16.100
Comments1
History2
Resolution: Unresolved → Invalid
Removed Security Level: Minecraft - Private
Thank you for your report!
However, this issue is Invalid.
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