{
   "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields",
   "id": "569463",
   "self": "https://bugs.mojang.com/rest/api/2/issue/569463",
   "key": "BDS-19726",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "7",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
         "value": "Unconfirmed",
         "id": "10300",
         "disabled": false
      },
      "customfield_12800": null,
      "customfield_12602": [],
      "customfield_12601": null,
      "customfield_12604": null,
      "customfield_12603": null,
      "customfield_12606": null,
      "customfield_12605": null,
      "customfield_12608": null,
      "resolutiondate": "2024-10-02T00:35:48.000+0000",
      "customfield_12607": null,
      "customfield_12609": null,
      "workratio": -1,
      "lastViewed": null,
      "watches": {
         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-19726/watchers",
         "watchCount": 1,
         "isWatching": false
      },
      "created": "2024-09-20T02:10:16.000+0000",
      "customfield_12000": null,
      "customfield_12201": null,
      "customfield_12600": null,
      "labels": [],
      "customfield_11700": "{}",
      "versions": [
         "22501"
      ],
      "issuelinks": [],
      "assignee": null,
      "updated": "2024-10-02T00:35:48.000+0000",
      "status": "5",
      "description": "Did the update and transferred over world file, server.properties, and permissions.json as usual. Server starts fine on the host PC, but cannot join from neither my phone nor Nintendo Switch. Nothing else has changed, Ports are still set to the same ones and IP address is correct. Have tried re installing and changing files numerous times. Also re-downloaded the server software.\u00a0 Even tried one of the times to use an older back up of the world. Same result every time, message says \"cannot connect to world\". Have been playing on these devices since February and have not had any problem at any of the other updates.",
      "customfield_11100": 0.0,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": "[Briefly describe the bug here]\r\n\r\n*Steps to Reproduce:*\r\n# [Step 1]\r\n# [Step 2]\r\n# [Step 3]\r\n\r\n*Observed Results:*\r\n[Describe what happens]\r\n\r\n*Expected Results:*\r\n[Describe what should happen]\r\n\r\n*Screenshots/Videos attached:* [please attach an image or short video]\r\n\r\n*Notes:*",
      "customfield_12502": null,
      "customfield_12504": null,
      "attachment": [],
      "summary": "cannot play on server after 1.21.30 update",
      "creator": "JIRAUSER793506",
      "reporter": "JIRAUSER793506",
      "customfield_10002": null,
      "customfield_12501": null,
      "customfield_12500": null,
      "customfield_11601": null,
      "customfield_11600": "0|i2jgzr:",
      "environment": "Windows 10, Bedrock server, playing bedrock on both iPhone 12 and Nintendo Switch",
      "customfield_11801": null,
      "customfield_11800": null,
      "customfield_11602": null,
      "customfield_11802": null,
      "comment": {
         "comments": [
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/569463/comment/1358005",
               "id": "1358005",
               "author": "JIRAUSER788919",
               "body": "_We do not have enough information to reproduce this issue._\r\n\r\nPlease include the following information to help us understand your problem:\r\n{quote}\r\n*Steps to Reproduce:*\r\n1. _(Explain what needs to be done for the issue to happen)_\r\n2.\r\n3.\r\n\r\n*Observed Results:*\r\n_(Briefly describe what happens)_\r\n\r\n*Expected Results:*\r\n_(Briefly describe what should happen)_\r\n{quote}\r\nPlease also attach any needed commands, add-ons/behavior packs, data packs, resource packs, screenshots, videos, or worlds needed to help reproduce this issue.\r\n\r\nRefer to the [*Bug Tracker Guidelines*|https://aka.ms/MCBugTrackerHelp] for more information about how to write helpful bug reports. Bug reports with insufficient information may be closed as *Incomplete*.\r\n\r\n~This issue is being temporarily resolved as {color:#d04437}*Awaiting Response*{color}. Once the requested information has been delivered, the report will be reopened automatically.~\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://aka.ms/MCBugTrackerHelp] -- \ud83d\udce7 [Mojang Support (Technical Issues)|https://aka.ms/Minecraft-Support] -- \ud83d\udce7 [Microsoft Support (Account Issues)|https://support.xbox.com/contact-us/]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://aka.ms/MinecraftFeedbackDiscord] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.wiki/w/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/articles/4408873961869]",
               "updateAuthor": "JIRAUSER788919",
               "created": "2024-10-01T19:11:45.904+0000",
               "updated": "2024-10-01T19:11:45.904+0000"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/569463/comment/1358026",
               "id": "1358026",
               "author": "JIRAUSER793506",
               "body": "Ended up being something on my end. Reset the router and turned windows firewall off and back on. now works. No more issues at this moment.",
               "updateAuthor": "JIRAUSER793506",
               "created": "2024-10-01T23:59:11.873+0000",
               "updated": "2024-10-01T23:59:11.873+0000"
            }
         ],
         "maxResults": 2,
         "total": 2,
         "startAt": 0
      },
      "votes": {
         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-19726/votes",
         "votes": 0,
         "hasVoted": false
      }
   },
   "changelog": {
      "startAt": 0,
      "maxResults": 3,
      "total": 3,
      "histories": [
         {
            "id": "3086815",
            "author": "JIRAUSER788919",
            "created": "2024-10-01T19:18:42.847+0000",
            "items": [
               {
                  "field": "resolution",
                  "fieldtype": "jira",
                  "from": null,
                  "fromString": null,
                  "to": "10001",
                  "toString": "Awaiting Response"
               },
               {
                  "field": "status",
                  "fieldtype": "jira",
                  "from": "1",
                  "fromString": "Open",
                  "to": "5",
                  "toString": "Resolved"
               }
            ]
         },
         {
            "id": "3086847",
            "author": "arisabot",
            "created": "2024-10-01T23:59:16.898+0000",
            "items": [
               {
                  "field": "resolution",
                  "fieldtype": "jira",
                  "from": "10001",
                  "fromString": "Awaiting Response",
                  "to": null,
                  "toString": null
               },
               {
                  "field": "status",
                  "fieldtype": "jira",
                  "from": "5",
                  "fromString": "Resolved",
                  "to": "4",
                  "toString": "Reopened"
               }
            ]
         },
         {
            "id": "3086860",
            "author": "bemoty",
            "created": "2024-10-02T00:35:48.625+0000",
            "items": [
               {
                  "field": "resolution",
                  "fieldtype": "jira",
                  "from": null,
                  "fromString": null,
                  "to": "7",
                  "toString": "Invalid"
               },
               {
                  "field": "status",
                  "fieldtype": "jira",
                  "from": "4",
                  "fromString": "Reopened",
                  "to": "5",
                  "toString": "Resolved"
               }
            ]
         }
      ]
   }
}