{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "562915", "self": "https://bugs.mojang.com/rest/api/2/issue/562915", "key": "BDS-19449", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2024-07-05T21:33:19.000+0300", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-19449/watchers", "watchCount": 0, "isWatching": false }, "created": "2024-07-05T19:45:33.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "22412" ], "issuelinks": [ { "id": "303565", "self": "https://bugs.mojang.com/rest/api/2/issueLink/303565", "type": "10102", "outwardIssue": "561289" } ], "assignee": null, "updated": "2024-07-05T21:33:19.000+0300", "status": "5", "description": "My realm is about 5 weeks old and about a week or two after starting friends started getting disconnected just one randomly for no reason and then it started happening to everyone at the same time and we started losing progress due to the long times between auto saves.\r\n\r\n\u00a0\r\n\r\nThis isn't happening to just a single person or the host (me). We have some add-ons installed that we've been using since the start, but we never seemed to have issues with any of them, I've even uninstalled ones that weren't being used much and it's still happening.\u00a0\r\n\r\n\u00a0\r\n\r\nSuspect that it could be due to the Trials update, but we have no way of knowing for sure. The last time the game disconnected it backdated over an hour of progress, yet the auto saves is meant to happen every 30mins.\r\n\r\n\u00a0\r\n\r\nWould love to be able to play more than an hour or two without being disconnected and losing progress, I've tried everything I can and searched everywhere for a fix or an answer and haven't found anything.", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": "[Briefly describe the bug here]\r\n\r\n*Steps to Reproduce:*\r\n# [Step 1]\r\n# [Step 2]\r\n# [Step 3]\r\n\r\n*Observed Results:*\r\n[Describe what happens]\r\n\r\n*Expected Results:*\r\n[Describe what should happen]\r\n\r\n*Screenshots/Videos attached:* [please attach an image or short video]\r\n\r\n*Notes:*", "customfield_12502": null, "customfield_12504": null, "attachment": [], "summary": "PlayStation Realm Constantly Disconnects Everyone", "creator": "JIRAUSER785664", "reporter": "JIRAUSER785664", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i2icu7:", "environment": "Host playing on PS5 using Bedrock PS4 version 1.21.1\r\n3 Friends are using mix of both PS4 and PS5 consoles to join realm. ", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/562915/comment/1337084", "id": "1337084", "author": "jarl-penguin", "body": "*Thank you for your report!*\r\nWe're tracking this issue in *REALMS-11864*, so this ticket is being resolved and linked as a *duplicate*.\r\n\r\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\r\n\r\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=BDS] to see if the issue has already been mentioned.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://aka.ms/MCBugTrackerHelp] -- \ud83d\udcac [Community Support|https://discord.com/invite/58Sxm23] -- \ud83d\udce7 [Mojang Support (Technical Issues)|https://aka.ms/Minecraft-Support] -- \ud83d\udce7 [Microsoft Support (Account Issues)|https://support.xbox.com/contact-us/]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://aka.ms/MinecraftFeedbackDiscord] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.wiki/w/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]", "updateAuthor": "jarl-penguin", "created": "2024-07-05T21:33:19.068+0300", "updated": "2024-07-05T21:33:19.068+0300" } ], "maxResults": 1, "total": 1, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-19449/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 2, "total": 2, "histories": [ { "id": "3031288", "author": "jarl-penguin", "created": "2024-07-05T21:33:19.076+0300", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "REALMS-11864", "toString": "This issue duplicates REALMS-11864" } ] }, { "id": "3031290", "author": "jarl-penguin", "created": "2024-07-05T21:33:19.085+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] } ] } }