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      "description": "*READ FIRST BEFORE MARKING AS INVALID*\r\n\r\nGreetings. I'm posting this here because I don't know what else can I do to get help.\u00a0\r\n\r\nI didn't receive my Vanilla Cape in my account even when I've bought both versions before 2022. I've been waiting for 3 years and even contacted support three times. The only answer I got was \"We can't give you the cape\".\r\n\r\nTo this day, still haven't gotten my cape. I'm going to attach two screenshots of the receipt of both versions: Java in 2019 and Bedrock in 2021 looking for help. *In case you couldn't do anything either, I would like at least a reference or a contact of someone who could.*\u00a0Take a look please and, thank you so much.",
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