{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "549170", "self": "https://bugs.mojang.com/rest/api/2/issue/549170", "key": "BDS-18967", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2024-01-17T13:09:05.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-18967/watchers", "watchCount": 0, "isWatching": false }, "created": "2024-01-16T18:45:09.000+0200", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "21831" ], "issuelinks": [ { "id": "293126", "self": "https://bugs.mojang.com/rest/api/2/issueLink/293126", "type": "10102", "outwardIssue": "211561" } ], "assignee": null, "updated": "2024-01-17T13:14:26.000+0200", "status": "5", "description": "My original support ticket submitted to Mojang, updates to follow:\r\n\r\nUpon purchase of the newest texture pack, he was unable to install it due to lack of storage space. The Nintendo has over 100GB of storage space, and the texture pack was 666MB. After hours of troubleshooting online between Mojang, Microsoft, and Nintendo FAQS as well as user forums, I have hit a roadblock that made the game unplayable.\r\n\r\nI have:\r\n-Uninstalled & reinstalled Minecraft multiple times\r\n-Deleted all save data multiple times\r\n\r\nThere have been 1-2 times where the newest texture pack actually downloaded and imported, but inevitably failed with error: hbui.CreateNewWorld.resourcePacks.unspecifiedErrorBody\r\n\r\nAfter that, I just deleted the save data and tried again without any texture packs. Every single time I load up the game now, and log back into my Microsoft Minecraft account, my \"save data\" shoots back up to the 2 GB limit. This not only causes us to be unable to load the texture/packs or skins, but also prevents us from creating new worlds.\r\n\r\nUpdate: Mojang me to clear Marketplace Cache & restart the game several times until resolved. This did not fix the issue, and they told me to submit this bug.\r\n\r\n\u00a0\r\n\r\nThe texture packs causing the issue are Earthy Texture Pack by SuperBusyMC and Simplistic Future Texture Pack by Giggle Block Studios.\r\n\r\n\u00a0", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": "[Briefly describe the bug here]\r\n\r\n*Steps to Reproduce:*\r\n# [Step 1]\r\n# [Step 2]\r\n# [Step 3]\r\n\r\n*Observed Results:*\r\n[Describe what happens]\r\n\r\n*Expected Results:*\r\n[Describe what should happen]\r\n\r\n*Screenshots/Videos attached:* [please attach an image or short video]\r\n\r\n*Notes:*", "customfield_12502": null, "customfield_12504": null, "attachment": [], "summary": "Texture Pack Bug - Earthy Texture Pack, Simplistic Future Texture Pack", "creator": "JIRAUSER770186", "reporter": "JIRAUSER770186", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i2g2bb:", "environment": null, "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/549170/comment/1300054", "id": "1300054", "author": "arisabot", "body": "*Thank you for your report!*\nWe're tracking this issue in *MCPE-36670*, so this ticket is being resolved and linked as a *duplicate*.\n\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\n\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=BDS] to see if the issue has already been mentioned.\n\n*Quick Links*:\n\ud83d\udcd3 [Bug Tracker Guidelines|https://aka.ms/MCBugTrackerHelp] -- \ud83d\udcac [Community Support|https://discord.com/invite/58Sxm23] -- \ud83d\udce7 [Mojang Support (Technical Issues)|https://aka.ms/Minecraft-Support] -- \ud83d\udce7 [Microsoft Support (Account Issues)|https://support.xbox.com/contact-us/]\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://discord.gg/MXxTqXnuD5] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.wiki/w/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]\n~{color:#888}-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.{color}~", "updateAuthor": "arisabot", "created": "2024-01-17T13:14:26.511+0200", "updated": "2024-01-17T13:14:26.511+0200" } ], "maxResults": 1, "total": 1, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-18967/votes", "votes": 2, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 2, "total": 2, "histories": [ { "id": "2924512", "author": "ocelotonesie", "created": "2024-01-17T13:09:06.024+0200", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "MCPE-36670", "toString": "This issue duplicates MCPE-36670" } ] }, { "id": "2924514", "author": "ocelotonesie", "created": "2024-01-17T13:09:06.043+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] } ] } }