{
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   "id": "513093",
   "self": "https://bugs.mojang.com/rest/api/2/issue/513093",
   "key": "BDS-17451",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "4",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
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         "id": "10300",
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      "resolutiondate": "2023-05-15T12:54:35.000+0300",
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      "created": "2022-08-11T06:49:47.000+0300",
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      "updated": "2023-05-15T12:54:35.000+0300",
      "status": "5",
      "description": "Minecraft Bedrock 1.19.20\r\nRealSource RTX pack v1.2 / ULTRA HD\r\nProcessor \u00a0 \u00a012th Gen Intel(R) Core(TM) i9-12900KF \u00a0 3.19 GHz\r\nInstalled RAM \u00a0 \u00a0128 GB (128 GB usable)\r\nSystem type \u00a0 \u00a064-bit operating system, x64-based processor\r\nEdition \u00a0 \u00a0Windows 11 Home\r\nVersion \u00a0 \u00a021H2\r\nInstalled on \u00a0 \u00a0\u200e12/\u200e18/\u200e2021\r\nOS build \u00a0 \u00a022000.856\r\nExperience \u00a0 \u00a0Windows Feature Experience Pack 1000.22000.856.0\r\n\r\n\u00a0\r\n\r\nRTX resource pack can be selected from Global resources\r\n\r\nRTX resource pack will load into \"ACTIVE\"\r\n\r\nMaps can be selected from realm, server, or local\u00a0\r\n\r\nText prompts when loading into map will progress through generate world, but when \"loading resource pack\" appears, the software will completely crash.\u00a0\r\n\r\nWhen software is reopened and reloads, Minecraft will automatically remove the global settings.\u00a0\r\n\r\n\u00a0\r\n\r\nAll RTX packs were working fine prior to 1.19.20 release.\u00a0",
      "customfield_11100": 0.0,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": "[Briefly describe the bug here]\r\n\r\n*Steps to Reproduce:*\r\n# [Step 1]\r\n# [Step 2]\r\n# [Step 3]\r\n\r\n*Observed Results:*\r\n[Describe what happens]\r\n\r\n*Expected Results:*\r\n[Describe what should happen]\r\n\r\n*Screenshots/Videos attached:* [please attach an image or short video]\r\n\r\n*Notes:*",
      "customfield_12502": null,
      "customfield_12504": null,
      "attachment": [],
      "summary": "FAILURE TO LOAD RTX RESOURCE PACK - 1.19.20 CRASH",
      "creator": "JIRAUSER731044",
      "reporter": "JIRAUSER731044",
      "customfield_10002": null,
      "customfield_12501": null,
      "customfield_12500": null,
      "customfield_11601": null,
      "customfield_11600": "0|i29y9r:",
      "environment": null,
      "customfield_11801": null,
      "customfield_11800": null,
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      "comment": {
         "comments": [
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/513093/comment/1191603",
               "id": "1191603",
               "author": "JIRAUSER648376",
               "body": "Hi\r\n\r\nDoes this issue occur only on Bedrock Dedicated Server or it can be reproduced on local world/Realms?\r\n\r\nThis ticket will automatically reopen when you reply.\u00a0",
               "updateAuthor": "JIRAUSER648376",
               "created": "2022-08-11T12:41:36.656+0300",
               "updated": "2022-08-11T12:41:36.656+0300"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/513093/comment/1191701",
               "id": "1191701",
               "author": "JIRAUSER731044",
               "body": "Hello,\u00a0\r\n\r\nIt is all versions, any time a map is loaded.\r\n\r\nCurrent discussion indicate that the textures arent loading during resource loading, and then crashing. But many of us aren't getting any error codes at all, just full software crash",
               "updateAuthor": "JIRAUSER731044",
               "created": "2022-08-11T17:16:05.254+0300",
               "updated": "2022-08-11T17:16:05.254+0300"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/513093/comment/1191721",
               "id": "1191721",
               "author": "JIRAUSER648376",
               "body": "Hi\r\n\r\nIs it only occuring with this specified RTX resource?\r\n\r\nThis ticket will automatically reopen when you reply.\u00a0",
               "updateAuthor": "JIRAUSER648376",
               "created": "2022-08-11T17:59:26.387+0300",
               "updated": "2022-08-11T17:59:26.387+0300"
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               "self": "https://bugs.mojang.com/rest/api/2/issue/513093/comment/1256440",
               "id": "1256440",
               "author": "JIRAUSER648376",
               "body": "Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as _Incomplete_. If you feel this is still a valid issue then please comment, or create a new ticket following the [Issue Guidelines|https://help.minecraft.net/hc/en-us/articles/4408887473421] which includes steps to reproduce the problem.\r\n\r\n*Quick Links*:\r\n \ud83d\udcd3 [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] \u2013 \ud83d\udcac [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new] \u2013 \ud83d\udce7 [Suggestions|https://feedback.minecraft.net/] \u2013 \ud83d\udcd6 [Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki]",
               "updateAuthor": "JIRAUSER648376",
               "created": "2023-05-12T16:27:22.891+0300",
               "updated": "2023-05-12T16:27:22.891+0300"
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