{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "509186", "self": "https://bugs.mojang.com/rest/api/2/issue/509186", "key": "BDS-17247", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2022-07-11T12:22:47.000+0300", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-17247/watchers", "watchCount": 1, "isWatching": false }, "created": "2022-07-07T01:14:03.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "20948" ], "issuelinks": [ { "id": "270448", "self": "https://bugs.mojang.com/rest/api/2/issueLink/270448", "type": "10102", "outwardIssue": "505940" } ], "assignee": null, "updated": "2022-10-13T21:07:18.000+0300", "status": "5", "description": "I am unable to download new worlds on Minecraft. It \"downloads\" and gets stuck when it goes to step two (importing content). \u00a0I have tried closing game multiple times uninstalled game reinstalled. I have tried multiple different worlds.. I don't know what else to do. I have bought two worlds and can't even play them. The photo I posted is it trying for about 30 minutes.\u00a0", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": "[Briefly describe the bug here]\r\n\r\n*Steps to Reproduce:*\r\n# [Step 1]\r\n# [Step 2]\r\n# [Step 3]\r\n\r\n*Observed Results:*\r\n[Describe what happens]\r\n\r\n*Expected Results:*\r\n[Describe what should happen]\r\n\r\n*Screenshots/Videos attached:* [please attach an image or short video]\r\n\r\n*Notes:*", "customfield_12502": null, "customfield_12504": null, "attachment": [ "498995" ], "summary": "Unable to install new content", "creator": "JIRAUSER726500", "reporter": "JIRAUSER726500", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i29a5j:", "environment": null, "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/509186/comment/1180441", "id": "1180441", "author": "JIRAUSER484247", "body": "Is this only happening on a Dedicated Server, Featured Server, realms, multiplayer or singleplayer? What plaform/device are you using?\r\nThis ticket will automatically reopen when you reply.", "updateAuthor": "JIRAUSER484247", "created": "2022-07-07T09:51:24.272+0300", "updated": "2022-07-07T09:51:24.272+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/509186/comment/1180958", "id": "1180958", "author": "JIRAUSER726500", "body": "It happening when trying to just download the minions world that\u2019s 7.99 on the store. The game \u201cdownloads\u201d but won\u2019t import. I don\u2019t know what you mean by Dedicated Server, Featured Server, realms\u2026 sorry if you explain please. This is on Xbox series S\u00a0\r\n\r\n\u00a0\r\n\r\na little more info I had this game working previously but I uninstalled and reinstalled the entire game because I was only able to load and play purchased games from the store. If I tried to open a world that was plain and I put work into it building stuff, those games wouldn\u2019t load it would say updating pack [47281911283|tel:47281911283] of 1 packs and never open. Not an accurate number just put numbers\u00a0", "updateAuthor": "JIRAUSER726500", "created": "2022-07-09T16:00:50.911+0300", "updated": "2022-07-09T16:00:50.911+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/509186/comment/1181301", "id": "1181301", "author": "JIRAUSER726500", "body": "I went and bought the Minecraft app on my sons tablet and linked it to our Xbox account and it downloaded right away. And I forgot to say I think I\u2019m last comment but we have a series s Xbox\u00a0", "updateAuthor": "JIRAUSER726500", "created": "2022-07-11T01:19:44.053+0300", "updated": "2022-07-11T01:19:44.053+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/509186/comment/1181379", "id": "1181379", "author": "ocelotonesie", "body": "We're tracking this issue at MCPE-157196, so I will resolve and link this ticket as a duplicate.", "updateAuthor": "ocelotonesie", "created": "2022-07-11T12:22:47.707+0300", "updated": "2022-07-11T12:22:47.707+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/509186/comment/1204904", "id": "1204904", "author": "JIRAUSER737000", "body": "Got the same issue was working fine then go to play the next day asked me to download packs.\r\n\r\nso continue to and download which starts stage 1 and completes stage 1.\r\n\r\nthen get to stage 2 importing progress bar stays at 0% then fails.\r\n\r\nI\u2019ve tried on the store/ realms and single player maps.\r\n\r\nI\u2019ve tried restoring the licenses for it on ps4.\r\n\r\nonly other thing I can try is deleting the game and reinstalling it.\r\n\r\nseems like there\u2019s a lot of this problem from previous version to the newest and still hasn\u2019t been fixed.\r\n\r\nwhat exactly are we paying for if we can use them.", "updateAuthor": "JIRAUSER737000", "created": "2022-10-13T21:07:18.240+0300", "updated": "2022-10-13T21:07:18.240+0300" } ], "maxResults": 5, "total": 5, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-17247/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 4, "total": 4, "histories": [ { "id": "2626039", "author": "JIRAUSER484247", "created": "2022-07-07T09:51:24.274+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "10001", "toString": "Awaiting Response" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "2627174", "author": "arisabot", "created": "2022-07-09T16:00:56.288+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": "10001", "fromString": "Awaiting Response", "to": null, "toString": null }, { "field": "status", "fieldtype": "jira", "from": "5", "fromString": "Resolved", "to": "4", "toString": "Reopened" } ] }, { "id": "2628016", "author": "ocelotonesie", "created": "2022-07-11T12:22:47.710+0300", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "MCPE-157196", "toString": "This issue duplicates MCPE-157196" } ] }, { "id": "2628018", "author": "ocelotonesie", "created": "2022-07-11T12:22:47.715+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "4", "fromString": "Reopened", "to": "5", "toString": "Resolved" } ] } ] } }