{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "501770", "self": "https://bugs.mojang.com/rest/api/2/issue/501770", "key": "BDS-16945", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "7", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2022-05-03T13:35:52.000+0300", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-16945/watchers", "watchCount": 2, "isWatching": false }, "created": "2022-05-03T08:36:19.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "20813" ], "issuelinks": [], "assignee": null, "updated": "2022-05-03T13:38:13.000+0300", "status": "5", "description": "Trying to upload a world to my realm.\r\n\r\n*Steps to Re-Produce*\r\n # Start\u00a0{*}Minecraft{*}.\r\n # Click on\u00a0{*}Play{*}.\r\n # Click on the\u00a0*pencil*\u00a0to edit your realm.\r\n # From under\u00a0*Realm*\u00a0>\u00a0{*}Game{*}, choose\u00a0{*}Replace World{*}.\r\n\r\nStates upload was unsuccessful does not upload any MB.\r\n\r\nI can wait but never any upload progress even when it says uploading.\r\n\r\nfinally error msg as below\r\n # Failed to retrieve realm information. please try again later.\r\n # Failed to find a place to upload your world. Maybe check your internet connection?\r\n # an error occurred\r\n\r\nCan only press cancel button, as never finishes.\r\n\r\n\u00a0\r\n\r\n*Affected Versions & Platforms*\r\n * PlayStation 5 (New update)\r\n * Minecraft ({*}v1.18.31 New update{*})\r\n\r\n*Actions Taken*\r\n * Delete Minecraft, and re-install. *(Tried)*\r\n * Delete all saves & worlds, then retry. *(Tried)*\r\n * Ensure there's more than enough storage on the PlayStation 5. *(Tried)*\r\n * Close realm, and try uploading while closed. *(Tried)*\r\n * Re-open realm, and try downloading again. *(Tried)*\r\n * Try downloading from a different internet connection. *(Tried)*\r\n * Try downloading a backup instead. {*}(Tried){*}{*}{*}\r\n * Buy one more Relams plus to try, still fail.\u00a0**\u00a0{*}(Tried){*}{*}{*}\r\n\r\n*Now i have Buy two times realm, But Still failed.*\u00a0\r\n\r\n*Please advise can refund for this or if the issue you can fix for it?*\r\n\r\n\u00a0", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [ "482811", "482810", "482809" ], "summary": "PlayStation 5 can't upload / replace world from realm", "creator": "JIRAUSER718433", "reporter": "JIRAUSER718433", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i280z3:", "environment": null, "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/501770/comment/1160565", "id": "1160565", "author": "JIRAUSER484247", "body": "This ticket belong to REALMS project where you've logged it earlier so I'm going to close this one.", "updateAuthor": "JIRAUSER484247", "created": "2022-05-03T13:35:52.801+0300", "updated": "2022-05-03T13:35:52.801+0300" } ], "maxResults": 1, "total": 1, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-16945/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 3, "total": 3, "histories": [ { "id": "2575313", "author": "JIRAUSER484247", "created": "2022-05-03T13:35:52.803+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "7", "toString": "Invalid" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "2575314", "author": "ocelotonesie", "created": "2022-05-03T13:36:38.908+0300", "items": [ { "field": "Key", "fieldtype": "jira", "from": null, "fromString": "BDS-16944", "to": null, "toString": "REALMS-10220" }, { "field": "Realms Platform", "fieldtype": "custom", "from": null, "fromString": null, "to": "11905", "toString": "Bedrock" }, { "field": "Version", "fieldtype": "jira", "from": null, "fromString": null, "to": "20430", "toString": "1.18 (Bedrock)" }, { "field": "Version", "fieldtype": "jira", "from": "20813", "fromString": "1.18.31", "to": null, "toString": null }, { "field": "project", "fieldtype": "jira", "from": "11700", "fromString": "Bedrock Dedicated Server", "to": "11402", "toString": "Minecraft Realms" } ] }, { "id": "2575318", "author": "ocelotonesie", "created": "2022-05-03T13:38:13.157+0300", "items": [ { "field": "Key", "fieldtype": "jira", "from": null, "fromString": "REALMS-10220", "to": null, "toString": "BDS-16945" }, { "field": "Realms Platform", "fieldtype": "custom", "from": "11905", "fromString": "Bedrock", "to": null, "toString": "" }, { "field": "Version", "fieldtype": "jira", "from": null, "fromString": null, "to": "20813", "toString": "1.18.31" }, { "field": "Version", "fieldtype": "jira", "from": "20430", "fromString": "1.18 (Bedrock)", "to": null, "toString": null }, { "field": "project", "fieldtype": "jira", "from": "11402", "fromString": "Minecraft Realms", "to": "11700", "toString": "Bedrock Dedicated Server" } ] } ] } }