{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "462693", "self": "https://bugs.mojang.com/rest/api/2/issue/462693", "key": "BDS-14841", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "4", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2021-11-19T13:39:13.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-14841/watchers", "watchCount": 1, "isWatching": false }, "created": "2021-08-19T20:41:04.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "20217" ], "issuelinks": [], "assignee": null, "updated": "2021-11-19T13:39:13.000+0200", "status": "5", "description": "I can't log into servers or friends' worlds.\u00a0", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [ "434197", "434198" ], "summary": "My Minecraft can't log into servers and the other day I create a Microsoft account I'm banned and I can't log into sever they keep loading infinitely", "creator": "JIRAUSER678138", "reporter": "JIRAUSER678138", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i21drz:", "environment": "Multiplayer", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/462693/comment/1057521", "id": "1057521", "author": "JIRAUSER484247", "body": "*Thank you for your report!*\r\n However, this issue has been temporarily closed as *{color:#ff5722}Awaiting Response{color}*\r\n\r\nWhat is happening when you are trying to sign-in. Please add screenshot of the error. Also let us know what device are you using.\r\n\r\nAlso, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:\r\n{quote}*Steps to Reproduce:*\r\n 1.\r\n 2.\r\n 3.\r\n\r\n*Observed Results:*\r\n _(Briefly describe what happens)_\r\n\r\n*Expected Results:*\r\n _(Briefly describe what should happen)_\r\n{quote}\r\nIf your ticket does not look like the example given [here|https://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft], then it's likely to be closed as incomplete.\r\n\r\nThis ticket will automatically reopen when you reply.\r\n\r\n*Quick Links*:\r\n \ud83d\udcd3 [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] \u2013 \ud83d\udcac [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new] \u2013 \ud83d\udce7 [Suggestions|https://feedback.minecraft.net/] \u2013 \ud83d\udcd6 [Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki]", "updateAuthor": "JIRAUSER484247", "created": "2021-08-20T00:30:09.642+0300", "updated": "2021-08-20T00:30:09.642+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/462693/comment/1111646", "id": "1111646", "author": "JIRAUSER484247", "body": "Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as {_}Incomplete{_}. If you feel this is still a valid issue then please comment, or create a new ticket following the [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] which includes steps to reproduce the problem.\r\n\r\n{*}Quick Links{*}:\r\n\ud83d\udcd3 [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] \u2013 \ud83d\udcac [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new] \u2013 \ud83d\udce7 [Suggestions|https://feedback.minecraft.net/] \u2013 \ud83d\udcd6 [Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki]", "updateAuthor": "JIRAUSER484247", "created": "2021-11-19T13:39:13.824+0200", "updated": "2021-11-19T13:39:13.824+0200" } ], "maxResults": 2, "total": 2, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-14841/votes", "votes": 1, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 5, "total": 5, "histories": [ { "id": "2332063", "author": "arisabot", "created": "2021-08-19T20:41:07.912+0300", "items": [ { "field": "Linked", "fieldtype": "custom", "from": null, "fromString": null, "to": null, "toString": "0" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "1", "toString": "Open" } ] }, { "id": "2332068", "author": "JIRAUSER678813", "created": "2021-08-19T20:46:31.736+0300", "items": [ { "field": "Attachment", "fieldtype": "jira", "from": null, "fromString": null, "to": "434197", "toString": "64623BB3-84DD-4700-B54C-93C6E3B530A4.jpeg" }, { "field": "Attachment", "fieldtype": "jira", "from": null, "fromString": null, "to": "434198", "toString": "80EB7E73-F8EF-4C4B-A58A-C5125FE28DD3.jpeg" } ] }, { "id": "2332201", "author": "JIRAUSER484247", "created": "2021-08-20T00:30:09.647+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "10001", "toString": "Awaiting Response" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "2449479", "author": "JIRAUSER484247", "created": "2021-11-19T13:39:02.915+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": "10001", "fromString": "Awaiting Response", "to": null, "toString": null }, { "field": "status", "fieldtype": "jira", "from": "5", "fromString": "Resolved", "to": "4", "toString": "Reopened" } ] }, { "id": "2449482", "author": "JIRAUSER484247", "created": "2021-11-19T13:39:13.830+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "4", "toString": "Incomplete" }, { "field": "status", "fieldtype": "jira", "from": "4", "fromString": "Reopened", "to": "5", "toString": "Resolved" } ] } ] } }