{
   "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields",
   "id": "424996",
   "self": "https://bugs.mojang.com/rest/api/2/issue/424996",
   "key": "BDS-12389",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "3",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
         "value": "Unconfirmed",
         "id": "10300",
         "disabled": false
      },
      "customfield_12800": null,
      "customfield_12602": [],
      "customfield_12601": null,
      "customfield_12604": null,
      "customfield_12603": null,
      "customfield_12606": null,
      "customfield_12605": null,
      "customfield_12608": null,
      "resolutiondate": "2021-03-23T14:04:59.000+0200",
      "customfield_12607": null,
      "customfield_12609": null,
      "workratio": -1,
      "lastViewed": null,
      "watches": {
         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-12389/watchers",
         "watchCount": 1,
         "isWatching": false
      },
      "created": "2021-03-23T03:58:58.000+0200",
      "customfield_12000": null,
      "customfield_12201": null,
      "customfield_12600": null,
      "labels": [],
      "customfield_11700": "{}",
      "versions": [
         "19838"
      ],
      "issuelinks": [
         {
            "id": "229188",
            "self": "https://bugs.mojang.com/rest/api/2/issueLink/229188",
            "type": "10102",
            "outwardIssue": "411752"
         }
      ],
      "assignee": null,
      "updated": "2021-03-23T14:04:59.000+0200",
      "status": "5",
      "description": "Whenever I open Minecraft on my Nintendo Switch Lite, it pauses on the home screen then shows a pop up which reads:\r\n\r\n\"Account Error\r\n\r\nThere is an error with your account. You will be unable to use the marketplace until we have resolved this issue. If this issue persists for several days please contact support using the help button.\r\n\r\nhelp.Mojang.com\r\n\r\nError List:\r\n\r\nError Number\r\n\r\n-9\"\r\n\r\nWhen I click the link to Mojang support it reads:\r\n\r\n\"This page cannot be displayed.\r\n\r\nReturn to previous page.\"\r\n\r\nSo that really does not help much on helping me fix the issue. I have uninstalled and re-downloaded the game twice, logged out of my Microsoft account and removed numerous times, checked for updates for the switch, checked for update on the game, checked that my internet was working properly, and even waited this out but it still refuses to work. This has been happening for over two weeks and I am not sure what to do anymore.",
      "customfield_11100": null,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": null,
      "customfield_12502": null,
      "customfield_12504": null,
      "attachment": [
         "392230",
         "392229",
         "392231",
         "392228"
      ],
      "summary": "Game won't load marketplace nor allow me to join realms.",
      "creator": "JIRAUSER625590",
      "reporter": "JIRAUSER625590",
      "customfield_10002": null,
      "customfield_12501": null,
      "customfield_12500": null,
      "customfield_11601": null,
      "customfield_11600": "0|i1uyhb:",
      "environment": "Nintendo Switch Lite Version 11.01.1, Minecraft Bedrock Edition for Switch Version 1.16.210",
      "customfield_11801": null,
      "customfield_11800": null,
      "customfield_11602": null,
      "customfield_11802": null,
      "comment": {
         "comments": [
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/424996/comment/956626",
               "id": "956626",
               "author": "ocelotonesie",
               "body": "*Thank you for your report!*\r\nWe're tracking this issue in *MCPE-117294*, so this ticket is being resolved and linked as a *duplicate*.\r\n\r\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\r\n\r\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=MCPE] to see if the issue has already been mentioned.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]",
               "updateAuthor": "ocelotonesie",
               "created": "2021-03-23T14:04:59.352+0200",
               "updated": "2021-03-23T14:04:59.352+0200"
            }
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      "votes": {
         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-12389/votes",
         "votes": 0,
         "hasVoted": false
      }
   },
   "changelog": {
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      "histories": [
         {
            "id": "2098776",
            "author": "ocelotonesie",
            "created": "2021-03-23T14:04:59.355+0200",
            "items": [
               {
                  "field": "Link",
                  "fieldtype": "jira",
                  "from": null,
                  "fromString": null,
                  "to": "MCPE-117294",
                  "toString": "This issue duplicates MCPE-117294"
               }
            ]
         },
         {
            "id": "2098778",
            "author": "ocelotonesie",
            "created": "2021-03-23T14:04:59.399+0200",
            "items": [
               {
                  "field": "resolution",
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               {
                  "field": "status",
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                  "to": "5",
                  "toString": "Resolved"
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