{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "420943", "self": "https://bugs.mojang.com/rest/api/2/issue/420943", "key": "BDS-12113", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2021-03-11T22:32:36.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-12113/watchers", "watchCount": 0, "isWatching": false }, "created": "2021-03-11T17:33:20.000+0200", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "19838" ], "issuelinks": [ { "id": "226929", "self": "https://bugs.mojang.com/rest/api/2/issueLink/226929", "type": "10102", "outwardIssue": "411752" } ], "assignee": null, "updated": "2021-03-12T20:57:20.000+0200", "status": "5", "description": "Hallo,\r\n\r\nich kann Minecraft starten. Das Spiel habe ich auf mein Tablet drauf, hat vorher keine Probleme. Seit gestern den 10.03.2021 gab es Probleme.\u00a0 Jedes mal kommt der Fehlermeldung \"Kontofehler\" Fehlernummer -9 . Da steht es kleiner Hinweise: Es ist ein Fehler mit deinem Konto aufgetreten. Du kannst den Marketplace erst wieder nutzen, wenn das Problem behoben wurde. Sollte dieser Fehler mehrere Tage in Folge auftreten, kontaktiere bitte den Support \u00fcber die Schaltfl\u00e4che \"Hilfe\". Ich w\u00fcrde mich sehr freuen, wenn Sie mir auf schnelle R\u00fcck Antwort gibt.\r\n\r\n\u00a0\r\n\r\nEnglisch - Sprache:\u00a0\r\n\r\nHello\r\n\r\nI can start Minecraft. The game I put on my tablet, has no problems before. There have been problems since yesterday, March 10, 2021.\u00a0 Each time comes the error message \"Account error\" error number -9 . There's a small hint: There was an error with your account. You will not be able to use the Marketplace again until the issue is resolved. If this error occurs for several days in a row, please contact support using the \"Help\" button. I would be very pleased if you would give me a quick response.", "customfield_11100": null, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [ "387990", "387989" ], "summary": "Fehlernummer -9", "creator": "JIRAUSER619814", "reporter": "JIRAUSER619814", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i1u9xj:", "environment": null, "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/420943/comment/942855", "id": "942855", "author": "ocelotonesie", "body": "*Thank you for your report!*\r\nWe're tracking this issue in *MCPE-117294*, so this ticket is being resolved and linked as a *duplicate*.\r\n\r\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\r\n\r\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=BDS] to see if the issue has already been mentioned.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/BDS/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]", "updateAuthor": "ocelotonesie", "created": "2021-03-11T22:32:36.706+0200", "updated": "2021-03-11T22:32:36.706+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/420943/comment/943357", "id": "943357", "author": "JIRAUSER619814", "body": "Guten Tag,\r\n\r\nvielen Dank f\u00fcr Ihre schnelle R\u00fcck Antwort. Was soll ich denn machen? M\u00f6chte schon gerne mit Freunde zusammen spielen und nicht als Einzelspieler. Bitte beschreiben Sie mir bzw. Schritt zu Schritt, was Minecraft machen sollst. W\u00fcrde mir sehr freuen, wenn Sie mir zur\u00fcck schreiben.\r\n\r\n\u00a0\r\n\r\nSpeak Englisch:\r\n\r\nGood day\r\n\r\nThank you for your quick response. What should I do? Would like to play with friends and not as a single player. Please describe to me, or step by step, what Minecraft should do. I would be very happy if you write me back.", "updateAuthor": "JIRAUSER619814", "created": "2021-03-12T17:05:05.869+0200", "updated": "2021-03-12T17:05:05.869+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/420943/comment/943555", "id": "943555", "author": "JIRAUSER619814", "body": "Guten Abend,\r\n\r\nheute m\u00f6chte ich Sie dringende Infos geben. Nun, ich habe heutigen Tag Tablet \"Apps Minecraft bzw. Microsoft Konto\" abgemeldet. Dann habe ich auch die Apps Minecraft deinstalliert, dann Tablet neu gestartet. Dann habe ich wieder Apps Minecraft geholt bzw. auch installiert. Habe auch nochmals Tablet neu gestartet. Dann habe ich Gedacht, dass es eventuell in Ordnung wird. Okay, hab Minecraft gestartet, leider zeigt immer die gleiche Fehleranzeige \"Fehlernummer -9\" statt. Ich war schon fast zum Aufgeben.\r\n\r\nMein Letzter Versuch war, wieder an Minecraft - Microsoft Konto abgemeldet. Von dort aus habe ich Anmelden gemacht, musste etwa warte.\r\n\r\nEndergebnis war totaler Erleichterung. Da ging Apps Minecraft einwandfrei funktionsf\u00e4hig und kann alles benutz werden \"auch Marketplace\". Damit ist dass Thema erledigt und m\u00f6chte Sie bedanken bzw. Unterst\u00fctzung, Danke nochmals.\u00a0\r\n\r\n\u00a0\r\n\r\nSpeak Englisch:\r\n\r\nGood evening\r\n\r\ntoday I would like to give you urgent information. Well, I signed out tablet \"Apps Minecraft or Microsoft Account\" today. Then I also uninstalled the Minecraft apps, then restarted Tablet. Then I got apps Minecraft again or installed them. I also restarted Tablet again. Then I thought it might be okay. Okay, i've started Minecraft, unfortunately always shows the same error display \"error number -9\" instead. I was almost giving up.\r\n\r\nMy last attempt was to log back to Minecraft - Microsoft account. From there I made registration, had to wait.\r\n\r\nThe end result was total relief. Since apps Minecraft went perfectly functional and can be used everything \"even Marketplace\". So the topic is done and would like to thank you or support, thank you again.\u00a0", "updateAuthor": "JIRAUSER619814", "created": "2021-03-12T20:57:20.769+0200", "updated": "2021-03-12T20:57:20.769+0200" } ], "maxResults": 3, "total": 3, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-12113/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 3, "total": 3, "histories": [ { "id": "2072380", "author": "ocelotonesie", "created": "2021-03-11T22:32:36.739+0200", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "MCPE-117294", "toString": "This issue duplicates MCPE-117294" } ] }, { "id": "2072382", "author": "ocelotonesie", "created": "2021-03-11T22:32:36.759+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "2072384", "author": "ocelotonesie", "created": "2021-03-11T22:32:50.883+0200", "items": [ { "field": "security", "fieldtype": "jira", "from": "10318", "fromString": "Minecraft - Private", "to": null, "toString": null } ] } ] } }