{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "403500", "self": "https://bugs.mojang.com/rest/api/2/issue/403500", "key": "BDS-11089", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "3", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2021-01-09T23:59:35.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-11089/watchers", "watchCount": 1, "isWatching": false }, "created": "2021-01-09T19:37:17.000+0200", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "19717" ], "issuelinks": [ { "id": "217213", "self": "https://bugs.mojang.com/rest/api/2/issueLink/217213", "type": "10102", "outwardIssue": "209772" } ], "assignee": null, "updated": "2021-01-11T23:28:23.000+0200", "status": "5", "description": "Unable to play cross platform between PS4 & Xbox One. Both bedrock Edition. Both have microsoft accounts. PS4 has PS Now & PS+ and Xbox has xbox Live Gold . All setting for crossplay correct.\u00a0 Added as a friend and able to see each other is online within minecraft.\u00a0 However unable to play together. Message of 'unable to connect to worlds' appears no matter who tries to join who. Both machines within same network (home). Tried unfriending and re-friending. Resetting router. Can you help please\r\n\r\nThank you", "customfield_11100": null, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [], "summary": "ps4 to xbox one crossplay", "creator": "JIRAUSER594795", "reporter": "JIRAUSER594795", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i1rarb:", "environment": "PS4 SLIM & Xbox 1s", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/403500/comment/892820", "id": "892820", "author": "ocelotonesie", "body": "*Thank you for your report!*\r\nWe're actually already tracking this issue at *MCPE-36190*, so I will resolve and link this ticket as a duplicate.\r\n\r\nIf you would like to add a vote and any extra information to the main ticket it would be appreciated.\r\n\r\nIf you haven't already, you might like to make use of the [*+search feature+*|https://bugs.mojang.com/issues/?jql=project=MCPE] to see if the issue has already been mentioned.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Bug Tracker Guidelines|https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new]\r\n\ud83d\udcd3 [Project Summary|https://bugs.mojang.com/projects/MCPE/summary] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [Game Wiki|https://minecraft.gamepedia.com/Minecraft_Wiki]", "updateAuthor": "ocelotonesie", "created": "2021-01-09T23:59:35.872+0200", "updated": "2021-01-09T23:59:35.872+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/403500/comment/892864", "id": "892864", "author": "JIRAUSER594795", "body": "Thank you, issue doesn't match linked issue(MCPE-36190). We Able to see each other.\u00a0 Can join servers together and join matches together via adding invites.\u00a0 However we are 'unable to connect to world' either PS4 to XBox One s or visa versa.\r\n\r\nChecked all settings as per\u00a0(MCPE-36190) and they are correct\r\n\r\n\u00a0\r\n\r\nThank you", "updateAuthor": "JIRAUSER594795", "created": "2021-01-10T00:39:46.275+0200", "updated": "2021-01-10T00:39:46.275+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/403500/comment/893926", "id": "893926", "author": "JIRAUSER594795", "body": "This issue has still not been resolved. Any update? Suggestion on this ticket have not solve this issue", "updateAuthor": "JIRAUSER594795", "created": "2021-01-11T22:41:07.864+0200", "updated": "2021-01-11T22:41:07.864+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/403500/comment/893943", "id": "893943", "author": "JIRAUSER594795", "body": "issue resolved.\u00a0 PS4 was was connect to network via ethernet cable. Xbox connect over wifi but on the guest network and not main network. Changed to main network and now working. Hope this may help someone.", "updateAuthor": "JIRAUSER594795", "created": "2021-01-11T23:28:23.269+0200", "updated": "2021-01-11T23:28:23.269+0200" } ], "maxResults": 4, "total": 4, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-11089/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 3, "total": 3, "histories": [ { "id": "1967288", "author": "ocelotonesie", "created": "2021-01-09T23:59:35.875+0200", "items": [ { "field": "Link", "fieldtype": "jira", "from": null, "fromString": null, "to": "MCPE-36190", "toString": "This issue duplicates MCPE-36190" } ] }, { "id": "1967290", "author": "ocelotonesie", "created": "2021-01-09T23:59:35.878+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "3", "toString": "Duplicate" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "1967291", "author": "ocelotonesie", "created": "2021-01-09T23:59:44.845+0200", "items": [ { "field": "security", "fieldtype": "jira", "from": "10318", "fromString": "Minecraft - Private", "to": null, "toString": null } ] } ] } }