{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "395762", "self": "https://bugs.mojang.com/rest/api/2/issue/395762", "key": "BDS-10534", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "4", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2021-11-25T18:25:40.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-10534/watchers", "watchCount": 0, "isWatching": false }, "created": "2020-12-12T20:24:53.000+0200", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "19711" ], "issuelinks": [], "assignee": null, "updated": "2021-11-25T18:25:40.000+0200", "status": "5", "description": "I have been running Minecraft Bedrock Server on Ubuntu for about a year without many problems.\u00a0 After updating to 1.16.200.2, players are experiencing frequent disconnects, or they will be unable to join entirely.\u00a0 I typically have 4 or 5 players at a time, and some will be able to join and some will not.\r\n\r\nHere is an example of the server log:\r\n{noformat}\r\nNO LOG FILE! - setting up server logging...\r\n[2020-12-12 16:32:57 INFO] Starting Server\r\n[2020-12-12 16:32:57 INFO] Version 1.16.200.2\r\n[2020-12-12 16:32:57 INFO] Session ID a3417002-83bb-4cb3-91e3-ed742aaa4cbf\r\n[2020-12-12 16:32:57 INFO] Level Name: Survival World 4\r\n[2020-12-12 16:32:57 INFO] Game mode: 0 Survival\r\n[2020-12-12 16:32:57 INFO] Difficulty: 1 EASY\r\n[INFO] opening worlds/Survival World 4/db\r\n[INFO] IPv4 supported, port: 19132\r\n[INFO] IPv6 supported, port: 19133\r\n[INFO] IPv4 supported, port: 59410\r\n[INFO] IPv6 supported, port: 46494\r\n[INFO] Server started.\r\n[INFO] Running AutoCompaction...\r\n[INFO] Player disconnected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player connected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player disconnected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player connected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player disconnected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player connected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player disconnected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player connected: [REDACTED USERNAME AND XUID]\r\n[INFO] Player disconnected: [REDACTED USERNAME AND XUID]\r\n[INFO] Running AutoCompaction...\r\n{noformat}\r\nIn this case, the player attempts to login to the server and just sees \"Attempting to locate server\" on their screen.\u00a0 The login never succeeds.\r\n\r\n\u00a0\r\n\r\nThis is an Ubuntu 18.04 instance running on an AWS EC2 t3a.medium.\u00a0 Memory usage on the server is about 25%, and total cpu usage is about 60%.\u00a0 There is plenty of free disk.\r\n\r\n*Questions:*\r\n # Is there any way to enable a more detailed log level such as a Debug level?\r\n # The world we are running is completely vanilla but was created on a previous version.\u00a0 Could this be a problem?\u00a0 The total directory size for this world is about 13 mb.\r\n\r\nThanks in advance for any help you can provide.", "customfield_11100": 0.0, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [], "summary": "frequent disconnects with Version 1.16.200.2 Bedrock server Ubuntu", "creator": "JIRAUSER583062", "reporter": "JIRAUSER583062", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i1pyzr:", "environment": "Ubuntu 18.04\r\nAWS EC2 t3a.medium - (4 GB Memory, 2 vCPUs)", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/395762/comment/1062023", "id": "1062023", "author": "JIRAUSER484247", "body": "*Thank you for your report!*\r\nHowever, this issue has been temporarily closed as\u00a0*{color:#ff5722}Awaiting Response{color}*\r\n\r\nIs this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).\r\n\r\nThis ticket will automatically reopen when you reply.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3\u00a0[Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft]\u00a0\u2013 \ud83d\udcac\u00a0[Mojang Support|https://help.minecraft.net/hc/en-us/requests/new]\u00a0\u2013 \ud83d\udce7\u00a0[Suggestions|https://feedback.minecraft.net/]\u00a0\u2013 \ud83d\udcd6\u00a0[Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki]", "updateAuthor": "JIRAUSER484247", "created": "2021-08-25T20:02:01.306+0300", "updated": "2021-08-25T20:02:01.306+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/395762/comment/1115586", "id": "1115586", "author": "JIRAUSER484247", "body": "Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as {_}Incomplete{_}. If you feel this is still a valid issue then please comment, or create a new ticket following the [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] which includes steps to reproduce the problem.\r\n\r\n{*}Quick Links{*}:\r\n\ud83d\udcd3 [Issue Guidelines|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] \u2013 \ud83d\udcac [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new] \u2013 \ud83d\udce7 [Suggestions|https://feedback.minecraft.net/] \u2013 \ud83d\udcd6 [Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki]", "updateAuthor": "JIRAUSER484247", "created": "2021-11-25T18:25:40.586+0200", "updated": "2021-11-25T18:25:40.586+0200" } ], "maxResults": 2, "total": 2, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-10534/votes", "votes": 1, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 4, "total": 4, "histories": [ { "id": "2340084", "author": "JIRAUSER484247", "created": "2021-08-25T20:02:01.313+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "10001", "toString": "Awaiting Response" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "2459011", "author": "JIRAUSER484247", "created": "2021-11-25T18:25:02.508+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": "10001", "fromString": "Awaiting Response", "to": null, "toString": null }, { "field": "status", "fieldtype": "jira", "from": "5", "fromString": "Resolved", "to": "4", "toString": "Reopened" } ] }, { "id": "2459016", "author": "arisabot", "created": "2021-11-25T18:25:08.310+0200", "items": [ { "field": "Linked", "fieldtype": "custom", "from": null, "fromString": null, "to": null, "toString": "0" }, { "field": "status", "fieldtype": "jira", "from": "4", "fromString": "Reopened", "to": "4", "toString": "Reopened" } ] }, { "id": "2459026", "author": "JIRAUSER484247", "created": "2021-11-25T18:25:40.588+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "4", "toString": "Incomplete" }, { "field": "status", "fieldtype": "jira", "from": "4", "fromString": "Reopened", "to": "5", "toString": "Resolved" } ] } ] } }