{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "390306", "self": "https://bugs.mojang.com/rest/api/2/issue/390306", "key": "BDS-10138", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "7", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2020-11-26T04:41:39.000+0200", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-10138/watchers", "watchCount": 0, "isWatching": false }, "created": "2020-11-26T01:37:51.000+0200", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "19608" ], "issuelinks": [], "assignee": null, "updated": "2020-11-26T15:42:48.000+0200", "status": "5", "description": "We are unable to log onto the marketplace or play cross platform on the Nintendo switch. It has been going on for about a week now. 2e are able to log on using the tablet but not switch. Additionally when closing the program i am getting an error. We also can't search for platform friends either. It says that no gamer tag exists for any of our friends though we know they do because we play with them on the tablet. Please help. Version 1.16.100", "customfield_11100": null, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [ "353630", "353631", "353767" ], "summary": "Switch won't allow cross platform play, error", "creator": "JIRAUSER575851", "reporter": "JIRAUSER575851", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i1p1f3:", "environment": "Nintendo switch", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/390306/comment/849708", "id": "849708", "author": "ionicecko", "body": "*Thank you for your report!*\r\n\r\nThis project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don't forget to search for an existing report matching yours in the appropriate project before raising a new one.\r\n\r\nTo ensure your report has all the information we need, please have a read through [Guide: Writing Helpful Bug Reports for Minecraft|http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] and remember to include steps to reproduce the problem.\r\n\r\n-- [Minecraft: Bedrock Edition|https://bugs.mojang.com/browse/MCPE] --- Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4\r\n-- [Minecraft: Java Edition|https://bugs.mojang.com/browse/MC] --- Windows, Mac, and Linux\r\n-- [Minecraft Launcher|https://bugs.mojang.com/browse/MCL] --- Bugs about the Minecraft Launcher specifically\r\n-- [Minecraft Earth|https://bugs.mojang.com/browse/MCE] --- AR Compatible Devices\r\n-- [Minecraft Dungeons|https://bugs.mojang.com/browse/MCD] --- Action-adventure title set in the Minecraft universe\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://bugs.mojang.com/projects/BDS/summary] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]", "updateAuthor": "ionicecko", "created": "2020-11-26T04:41:39.400+0200", "updated": "2020-11-26T04:41:39.400+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/390306/comment/849995", "id": "849995", "author": "JIRAUSER575851", "body": "When entering an issue there is no option for minecraft switch.. please advise which one i should use? See screenshor", "updateAuthor": "JIRAUSER575851", "created": "2020-11-26T15:41:43.256+0200", "updated": "2020-11-26T15:41:43.256+0200" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/390306/comment/849996", "id": "849996", "author": "JIRAUSER575851", "body": "I feel as though no one at mojang is willing to help me with this issue and get it resolved\u00a0", "updateAuthor": "JIRAUSER575851", "created": "2020-11-26T15:42:48.954+0200", "updated": "2020-11-26T15:42:48.954+0200" } ], "maxResults": 3, "total": 3, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-10138/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 2, "total": 2, "histories": [ { "id": "1898124", "author": "ionicecko", "created": "2020-11-26T04:41:39.402+0200", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "7", "toString": "Invalid" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] }, { "id": "1898866", "author": "JIRAUSER575851", "created": "2020-11-26T15:42:08.997+0200", "items": [ { "field": "Attachment", "fieldtype": "jira", "from": null, "fromString": null, "to": "353767", "toString": "20201126_074019.jpg" } ] } ] } }