{
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   "id": "370065",
   "self": "https://bugs.mojang.com/rest/api/2/issue/370065",
   "key": "BDS-8708",
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      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "7",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
         "value": "Unconfirmed",
         "id": "10300",
         "disabled": false
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      "resolutiondate": "2020-09-04T14:26:53.000+0300",
      "customfield_12607": null,
      "customfield_12609": null,
      "workratio": -1,
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         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-8708/watchers",
         "watchCount": 1,
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      "created": "2020-09-04T13:03:09.000+0300",
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      "assignee": null,
      "updated": "2020-09-04T14:27:31.000+0300",
      "status": "5",
      "description": "I purchased a realms subscription a few months ago and after a few disputes with friends, decided to cancel my subscription. I have followed the guidance provided for closing the realm but I am still being charged for it. I have triple checked and the realm is not active and hasn't been for a couple of months now but each month I am still being charged for the use. Please can you cancel the subscription and refund me the last 2 payments as it has not been used.\u00a0\r\n\r\nMy xbox gamer tag is Laughsmaniacaly",
      "customfield_11100": null,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": null,
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      "security": {
         "self": "https://bugs.mojang.com/rest/api/2/securitylevel/10318",
         "id": "10318",
         "description": "Private, viewable only by volunteers and up.",
         "name": "Minecraft - Private"
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      "attachment": [],
      "summary": "Subscription cancellation issues",
      "creator": "JIRAUSER547641",
      "reporter": "JIRAUSER547641",
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      "customfield_11600": "0|i1lkh3:",
      "environment": "Bedrock on xbox",
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               "self": "https://bugs.mojang.com/rest/api/2/issue/370065/comment/801219",
               "id": "801219",
               "author": "JIRAUSER547168",
               "body": "Hello there!\r\n\r\nThis issue is invalid, Mojira is used for bug reports and not for support, please contact Mojang Support for issues regarding payments.\r\n\r\n[Minecraft Help Center|https://help.minecraft.net]",
               "updateAuthor": "ionicecko",
               "created": "2020-09-04T13:10:05.034+0300",
               "updated": "2020-09-04T14:26:59.495+0300",
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               "self": "https://bugs.mojang.com/rest/api/2/issue/370065/comment/801255",
               "id": "801255",
               "author": "ionicecko",
               "body": "*Thank you for your report!*\r\nHowever, this issue is {color:#FF5722}*Invalid*{color}.\r\n\r\nThis is an account issue. We do not have the tools to help you on this tracker.\r\nPlease contact *[Mojang Customer Support|https://help.minecraft.net/hc/en-us/requests/new]*.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://bugs.mojang.com/projects/BDS/summary] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]",
               "updateAuthor": "ionicecko",
               "created": "2020-09-04T14:26:53.307+0300",
               "updated": "2020-09-04T14:26:53.307+0300"
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               "self": "https://bugs.mojang.com/rest/api/2/issue/370065/comment/801257",
               "id": "801257",
               "author": "ionicecko",
               "body": "MEQS_KEEP_PRIVATE",
               "updateAuthor": "ionicecko",
               "created": "2020-09-04T14:27:31.740+0300",
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