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   "id": "369935",
   "self": "https://bugs.mojang.com/rest/api/2/issue/369935",
   "key": "BDS-8695",
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      "project": "11700",
      "fixVersions": [],
      "resolution": "7",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
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      "created": "2020-09-03T21:35:17.000+0300",
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      "assignee": null,
      "updated": "2020-09-04T04:31:09.000+0300",
      "status": "5",
      "description": "My friend plays on switch. I added them to my realm. They were muted for some reason. I tried to unmute them from my phone and my laptop but either way it won't unmute them. I tried several several times in a row on both devices with no luck. Thank you for your time.\r\n\r\nMy gamer tag: smoothgrilledc\r\n\r\nTheir games tag: steathbudd245\r\n\r\n\u00a0",
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         "id": "10318",
         "description": "Private, viewable only by volunteers and up.",
         "name": "Minecraft - Private"
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      "customfield_12504": null,
      "attachment": [],
      "summary": "Cannot unmute my friend",
      "creator": "JIRAUSER547426",
      "reporter": "JIRAUSER547426",
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            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/369935/comment/801097",
               "id": "801097",
               "author": "ionicecko",
               "body": "*Thank you for your report!*\r\nHowever, this issue is {color:#FF5722}*Invalid*{color}.\r\n\r\nThis is a support issue with the Minecraft Realms service. We do not have the tools or access required to help you on this tracker.\r\nPlease contact *[Mojang Customer Support|https://help.minecraft.net/hc/en-us/requests/new]*.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://bugs.mojang.com/projects/BDS/summary] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]",
               "updateAuthor": "ionicecko",
               "created": "2020-09-04T04:30:53.774+0300",
               "updated": "2020-09-04T04:30:53.774+0300"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/369935/comment/801098",
               "id": "801098",
               "author": "ionicecko",
               "body": "MEQS_KEEP_PRIVATE",
               "updateAuthor": "ionicecko",
               "created": "2020-09-04T04:31:04.740+0300",
               "updated": "2020-09-04T04:31:04.740+0300",
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