{
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   "id": "358241",
   "self": "https://bugs.mojang.com/rest/api/2/issue/358241",
   "key": "BDS-7664",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "4",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
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         "id": "10300",
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      "resolutiondate": "2021-01-29T18:19:48.000+0200",
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      "customfield_12609": null,
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      "created": "2020-07-23T23:54:17.000+0300",
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      "assignee": null,
      "updated": "2021-01-29T18:19:48.000+0200",
      "status": "5",
      "description": "I cannot access my skin or realms packs.\u00a0 I cannot play with friends in beta or otherwise.\u00a0 It tells me the server is outdated but theres no updates available.\u00a0 I played on a different xbox and access my items but then my friend couldn't join me.\u00a0 He got the same outdated server message.\u00a0 Have left and joined beta.\u00a0 Have checked all settings, have deleted and added minecraft back.\u00a0 Very frustrating.\u00a0",
      "customfield_11100": null,
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      "attachment": [],
      "summary": "Cannot Connect: Outdated Server but no Updates Available ",
      "creator": "JIRAUSER530685",
      "reporter": "JIRAUSER530685",
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            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/358241/comment/771455",
               "id": "771455",
               "author": "ionicecko",
               "body": "You need to make sure both you and the people you are connecting to are on the same version. If they are in the BETA you need to be too. That error is always an indicator of mis-matched versions.\r\n\r\nYou need to switch back to the release version to use Realms. Realms are not compatible with BETA's.",
               "updateAuthor": "ionicecko",
               "created": "2020-07-24T11:12:23.242+0300",
               "updated": "2020-07-24T11:12:23.242+0300"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/358241/comment/907892",
               "id": "907892",
               "author": "mega_spud",
               "body": "Cleaning up old tickets:  This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as _Incomplete_.  If you feel this is still a valid issue then please comment, or create a new ticket following the [Issue Guidelines|https://aka.ms/MCBugTrackerHelp|How To Write helpful bug reports] which includes steps to reproduce the problem.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://aka.ms/MCBugTrackerHelp|How To Write Awesome Tickets! \ud83d\udcaf] -- \ud83d\udcac [Mojang Support|https://help.minecraft.net/hc/en-us/requests/new|Account Support \ud83d\udd79] -- \ud83d\udce7 [Suggestions|https://feedback.minecraft.net/|Feedback and Suggestions \u270d\ufe0f] -- \ud83d\udcd6 [Minecraft Wiki|http://minecraft.gamepedia.com/Minecraft_Wiki|Minecraft Wiki \ud83c\udf93]",
               "updateAuthor": "mega_spud",
               "created": "2021-01-29T18:19:48.016+0200",
               "updated": "2021-01-29T18:19:48.016+0200"
            }
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