{ "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields", "id": "336069", "self": "https://bugs.mojang.com/rest/api/2/issue/336069", "key": "BDS-5951", "fields": { "issuetype": "1", "project": "11700", "fixVersions": [], "resolution": "7", "customfield_10500": { "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300", "value": "Unconfirmed", "id": "10300", "disabled": false }, "customfield_12800": null, "customfield_12602": [], "customfield_12601": null, "customfield_12604": null, "customfield_12603": null, "customfield_12606": null, "customfield_12605": null, "customfield_12608": null, "resolutiondate": "2020-06-13T08:38:57.000+0300", "customfield_12607": null, "customfield_12609": null, "workratio": -1, "lastViewed": null, "watches": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-5951/watchers", "watchCount": 1, "isWatching": false }, "created": "2020-06-10T01:18:48.000+0300", "customfield_12000": null, "customfield_12201": null, "customfield_12600": null, "labels": [], "customfield_11700": "{}", "versions": [ "19406" ], "issuelinks": [], "assignee": null, "updated": "2020-06-13T08:38:57.000+0300", "status": "5", "description": "I started out troubleshooting the problem of my IOS devices not connecting to the Minecraft BDS server I setup on my Ubuntu desktop system. Then I noted on IOS that the Marketplace will not load, no realms appear, and attempts to connect to my server time out (message reads: \"Connection timed out. Unable to connect to world\" followed by \"You need to authenticate to Microsoft Services\"\u00a0 Server terminal output does not indicate anyone is even trying to connect. I tried logging out of my Microsoft account and when attempting to log back in, I've seen time outs and error messages indicating there was an issue loading my account. Restarting the IOS device (power down, power up) had no impact either. This is not only happening with my Microsoft account but with my son's account as well. My Windows 10 Edition client and clients on Android OS do not seem to have this problem.", "customfield_11100": null, "customfield_11300": null, "customfield_11500": null, "customfield_12503": null, "customfield_12700": null, "customfield_12502": null, "customfield_12504": null, "attachment": [], "summary": "IOS devices cannot connect to server or marketplace + Microsoft sign-in Errors", "creator": "JIRAUSER503122", "reporter": "JIRAUSER503122", "customfield_10002": null, "customfield_12501": null, "customfield_12500": null, "customfield_11601": null, "customfield_11600": "0|i1fqmf:", "environment": "Server -\r\n - Running Ubuntu 18.04.4 LTS\r\n - Minecraft BDS \r\n\r\nClients - \r\n - Windows 10 Edition (works)\r\n - Android (works)\r\n - IOS (works on cellular data, not on WIFI)\r\n * WIFI is on ASUS hardware & firmware with AIMesh\r\n * Also tried WIFI provided by way of sharing the internet connection of an Android Pixel 2 phone - client crashes before it finishes loading", "customfield_11801": null, "customfield_11800": null, "customfield_11602": null, "customfield_11802": null, "comment": { "comments": [ { "self": "https://bugs.mojang.com/rest/api/2/issue/336069/comment/724974", "id": "724974", "author": "JIRAUSER503122", "body": "I seem to have resolved the problem for the moment. I tweaked a few settings on my pihole (ad blocking software running on a Raspberry PI) and now things seem to work. Specifically, I needed to correct the IP Addresses in the DNS settings pointing to me LANs primary DNS server. I also needed to turn off the following DNS settings on the pihole.\r\n * Never forward non-FQDNs\r\n * Never forward reverse lookups for private IP ranges\r\n\r\nI still cannot ping LAN addresses by short name from the pihole itself (FQDN or IP address works)\r\n\r\nWould appreciate any information Mojang has collected on pihole interference with Minecraft servers and clients", "updateAuthor": "JIRAUSER503122", "created": "2020-06-10T02:22:52.097+0300", "updated": "2020-06-10T02:22:52.097+0300" }, { "self": "https://bugs.mojang.com/rest/api/2/issue/336069/comment/729108", "id": "729108", "author": "ionicecko", "body": "*Thank you for your report!*\r\nHowever, this issue is {color:#FF5722}*Invalid*{color}.\r\n\r\nThis is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://bugs.mojang.com/projects/BDS/summary] -- \ud83d\udcac [Community Support|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- \u270d\ufe0f [Feedback and Suggestions|https://feedback.minecraft.net/] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]", "updateAuthor": "ionicecko", "created": "2020-06-13T08:38:57.313+0300", "updated": "2020-06-13T08:38:57.313+0300" } ], "maxResults": 2, "total": 2, "startAt": 0 }, "votes": { "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-5951/votes", "votes": 0, "hasVoted": false } }, "changelog": { "startAt": 0, "maxResults": 1, "total": 1, "histories": [ { "id": "1648332", "author": "ionicecko", "created": "2020-06-13T08:38:57.318+0300", "items": [ { "field": "resolution", "fieldtype": "jira", "from": null, "fromString": null, "to": "7", "toString": "Invalid" }, { "field": "status", "fieldtype": "jira", "from": "1", "fromString": "Open", "to": "5", "toString": "Resolved" } ] } ] } }