{
   "expand": "operations,versionedRepresentations,editmeta,changelog,renderedFields",
   "id": "304041",
   "self": "https://bugs.mojang.com/rest/api/2/issue/304041",
   "key": "BDS-4048",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "7",
      "customfield_10500": {
         "self": "https://bugs.mojang.com/rest/api/2/customFieldOption/10300",
         "value": "Unconfirmed",
         "id": "10300",
         "disabled": false
      },
      "customfield_12800": null,
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      "customfield_12608": null,
      "resolutiondate": "2020-04-11T14:56:26.000+0300",
      "customfield_12607": null,
      "customfield_12609": null,
      "workratio": -1,
      "lastViewed": null,
      "watches": {
         "self": "https://bugs.mojang.com/rest/api/2/issue/BDS-4048/watchers",
         "watchCount": 0,
         "isWatching": false
      },
      "created": "2020-04-11T01:59:35.000+0300",
      "customfield_12000": null,
      "customfield_12201": null,
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      "labels": [],
      "customfield_11700": "{}",
      "versions": [
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      "issuelinks": [],
      "assignee": null,
      "updated": "2020-04-11T14:56:26.000+0300",
      "status": "5",
      "description": "I am having problems with my Minecraft account. I play on pocket edition, and for some reason whenever I go into the app it first says that it failed to load all of my skins, then I try going to my worlds and my realm doesn\u2019t show up for me to join. I am the owner of my realm. When I try joining any of my normal worlds it doesn\u2019t work and it doesn\u2019t load at all. I have tried resetting my device and refreshing the app several times with no fixes or changes. I hope there is some way to fix this. Thanks",
      "customfield_11100": null,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": null,
      "customfield_12502": null,
      "customfield_12504": null,
      "attachment": [],
      "summary": "Account Error",
      "creator": "JIRAUSER458546",
      "reporter": "JIRAUSER458546",
      "customfield_10002": null,
      "customfield_12501": null,
      "customfield_12500": null,
      "customfield_11601": null,
      "customfield_11600": "0|i1a9av:",
      "environment": "Pocket Edition, Bedrock",
      "customfield_11801": null,
      "customfield_11800": null,
      "customfield_11602": null,
      "customfield_11802": null,
      "comment": {
         "comments": [
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/304041/comment/663158",
               "id": "663158",
               "author": "ionicecko",
               "body": "*Thank you for your report!*\r\nHowever, unfortunately we are unable to help with your report.\r\n\r\nAs this is an issue with your account or billing, you will need to contact [Mojang Customer Support|https://help.minecraft.net/hc/en-us/requests/new] directly.\r\n\r\nThe bug report site is manned by volunteers and we don't have the ability to assist.\r\n\r\nBest of luck getting it sorted.\r\n\r\n*Quick Links*:\r\n\ud83d\udcd3 [Issue Guidelines|https://help.minecraft.net/hc/en-us/articles/360039268071] -- \ud83d\udcac [Community Support Discord|https://discord.gg/58Sxm23] -- \ud83d\udce7 [Mojang Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- \ud83d\udcd6 [BDS Wiki|https://minecraft.gamepedia.com/Bedrock_Dedicated_Server] -- \ud83d\udcd6 [FAQs|https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-]",
               "updateAuthor": "ionicecko",
               "created": "2020-04-11T04:17:54.969+0300",
               "updated": "2020-04-11T04:17:54.969+0300"
            }
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         "votes": 0,
         "hasVoted": false
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      "histories": [
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            "id": "1504395",
            "author": "ocelotonesie",
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