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   "id": "223319",
   "self": "https://bugs.mojang.com/rest/api/2/issue/223319",
   "key": "BDS-364",
   "fields": {
      "issuetype": "1",
      "project": "11700",
      "fixVersions": [],
      "resolution": "7",
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      "resolutiondate": "2020-02-26T01:55:33.000+0200",
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      "created": "2019-01-05T10:45:04.000+0200",
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      "labels": [],
      "customfield_11700": "{}",
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      "issuelinks": [
         {
            "id": "161253",
            "self": "https://bugs.mojang.com/rest/api/2/issueLink/161253",
            "type": "10103",
            "inwardIssue": "288953"
         }
      ],
      "assignee": null,
      "updated": "2020-02-26T01:55:33.000+0200",
      "status": "5",
      "description": "Using Static IP (on server)\nAdded new Inbound port rule to allow Any Source, Destination Any for port ranges\u00a019132-19133 on Any Protocol.\nfresh copy of the VM\nInstalled [https://aka.ms/vs/15/release/vc_redist.x64.exe]\u00a0to get some c++ runtimes working\nran bedrock_server.exe both clients (win10, iphone) failed\ndisabled server 2016 firewall and tried again on both clients\nstill get Unable to Connect to World\n\n\n\nEverything else is default (on the servers)\n\nAzure VM is pretty much default Windows Server 2016 image with the only real non-standard things being, I allowed RDP and allowed 19132-19133\n\nIt tested before on Azure with version 1.6.1.0 and it worked then (server 2012)\nI still have the server (the clients are updated and it won't work on 2012 because of chakra.dll)\n\n\nOne thing different in the bedrock console window\nIn 1.6.1.0 the status goes\nIPv4 supported, port: 19132\nIPv6 supported, port: 19133\nListening on IPv6 port: 19133\nListening on IPv6 port: 19132\n\nBut on 1.8.0.24\nIPv4 supported, port: 19132\nIPv6 supported, port: 19133\nServer started\n\nNot sure if the console got changed to be \"Server Started\" instead of \"Listening on x port: y\" or if 1.8.0.24 should say Listening on port 19132?",
      "customfield_11100": null,
      "customfield_11300": null,
      "customfield_11500": null,
      "customfield_12503": null,
      "customfield_12700": null,
      "customfield_12502": null,
      "customfield_12504": null,
      "attachment": [],
      "summary": "Unable to Connect to World",
      "creator": "ondrelogin",
      "reporter": "ondrelogin",
      "customfield_10002": null,
      "customfield_12501": null,
      "customfield_12500": null,
      "customfield_11601": null,
      "customfield_11600": "0|i0wl93:",
      "environment": "Setup Azure VM running Windows Server 2016\nRunning bedrock_server.exe version 1.8.0.24\n\nTested on Clients\n\nWin 10\niPhone\n\nboth clients tested when signed in xbox live account",
      "customfield_11801": null,
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      "comment": {
         "comments": [
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/223319/comment/510614",
               "id": "510614",
               "author": "uxusk",
               "body": "Please do not use VM because the game will think it is same device and it will try to disconnect :(",
               "updateAuthor": "killerbeenl83",
               "created": "2019-01-05T11:02:59.523+0200",
               "updated": "2019-01-06T00:24:23.812+0200",
               "visibility": {
                  "type": "group",
                  "value": "staff"
               }
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/223319/comment/510619",
               "id": "510619",
               "author": "ondrelogin",
               "body": "The server (bedrock_server.exe) is the VM running in the cloud (Azure)\nI'm running Win 10 on my home PC\nAnd I tested off of an iPhone\n\nWhy would the game think it is the same device?\nAlso, the same setup (Azure VM running the server and Win 10 client worked in version 1.6.1.0)",
               "updateAuthor": "ondrelogin",
               "created": "2019-01-05T11:14:02.052+0200",
               "updated": "2019-01-05T11:14:02.052+0200"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/223319/comment/639265",
               "id": "639265",
               "author": "ionicecko",
               "body": "Hi Andre,\n\nWas this resolved for you?\n\nIonic",
               "updateAuthor": "ionicecko",
               "created": "2020-02-25T14:15:38.362+0200",
               "updated": "2020-02-25T14:15:38.362+0200"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/223319/comment/639353",
               "id": "639353",
               "author": "ondrelogin",
               "body": "I just used a Win 10 machine image to host the bedrock_server.exe instead of Windows Server 2016. I've been running it successfully for I guess a year+ now, and since then all the bedrock versions have been working.\n\nSo, it sort of got resolved because I switched the OS (on the server) and its been running fine on Win 10 (current bedrocks_server version is 1.14).",
               "updateAuthor": "ondrelogin",
               "created": "2020-02-25T17:09:15.404+0200",
               "updated": "2020-02-25T17:09:15.404+0200"
            },
            {
               "self": "https://bugs.mojang.com/rest/api/2/issue/223319/comment/639535",
               "id": "639535",
               "author": "ionicecko",
               "body": "Excellent, I'm going to ask for this issue to be closed as resolved but am going to have it \"related\" to BDS-3141 which relates to missing documentation in regards to system requirements.\n\nThank you so much for getting back to me.",
               "updateAuthor": "ionicecko",
               "created": "2020-02-26T01:41:22.617+0200",
               "updated": "2020-02-26T01:41:22.617+0200"
            }
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